Managing User Accounts
Overview
Admins can invite users, manage access, and enable multi-organization support, ensuring seamless user transitions while preserving important data.
Only organization Admins can managing and invite other users to Rollup workspaces.
There are three ways users can be added to your organization.
Invitations
Domain-based automatic user provisioning
Active Directory Sync
Click the 'Invite new user' button the on left sidebar.
Inviting Users
Click the 'Invite new user' button from the sidebar or the 'Members' tab in the app settings.
From there, you can invite users by clicking the 'Invite member' button or through the 'Invite New Users' dialog.
If you want users to automatically join your organization and be provisioned with a standard read/write account, simply add your company's domain to the 'Allowed Domains' area.
Note: Users who join from your domain will automatically be added to your organization, and your seat count will be increased by 1. You will automatically be billed for the additional seat.
Multi-Organization Users
Note: Only Rollup-hosted US-Cloud, EU-Cloud, and GovCloud hosted organizations have this functionality
Rollup allows a user with a single login to be a member of more than one organization.
For instance, if you are a consultant working with multiple space companies, you can join multiple organizations using a single login.
Rollup's organization switcher, located at the top left of the screen, allows you to switch between organizations.
De-activating Users
Users in Rollup are deactivated, never deleted. This allows organizations to preserve the data, mentions, history, and context of users who onboard and offboard from the organization.
Once a user is deactivated, their data is saved, but their login is disabled, and they are marked as 'Deactivated' throughout the organization.
You can then remove a seat from their account and lower the number of seats your organization is using if you are on a Pay-as-you-go billing plan.
Click Profile in the top right corner.
Go to Settings.
Click Members.
Search for the user by email.
Click the three-dotted icon and select Delete.
The user is now removed from the organization.
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